Mr. Nocci couldn’t get his garage door to budge, and feared he’d need to replace something expensive.
We weren’t sure what exactly the problem with Mr. Nocci’s opener was, so we brought a full set of parts to be ready for anything. Fortunately for the customer, the problem turned out to be a single defective part. Specifically, the shock absorber for the opener’s power cord. Mr. Nocci’s opener was an old school model without an onboard battery, so without a working power line, it wouldn’t even turn on. Replacing the faulty electronics was a lot simpler and cheaper than what either he or ourselves were expecting!
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* $29 service call - deducted from the service
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