The torsion garage door spring broke and the panels wouldn't move up when the customer needed to get his car out.
We got to Mr. Truman's house less than two hours after he called. The first step was to secure the garage door in the open position, which we did using ladders. We removed what was left of the broken spring and then, after checking the cables and panels for damage, replaced it with a new unit. Some testing and the door was good to go again.
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* $29 service call - deducted from the service
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