When the door was opening to let his car drive out, the spring snapped. The door fell and almost landed on his car, so he needed urgent help!
When someone calls us with an urgent request for a new garage door spring, we send our specialists out with a wide variety of different spring types. Not everyone can tell what spring they have, so we want to make sure we can replace it in a single visit. Our technician spent time checking over Mr. Muller’s door to see if there was any damage, but thankfully there wasn’t. He swapped the old, broken spring for a new one. The final step was to test the door’s balance and make sure the spring held it perfectly, which it did.
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* $29 service call - deducted from the service
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