The Gotterfriegs’ garage door remote control caused anomalous opener behavior whenever they brought it in range.
There was nothing visibly wrong with the handset even after looking inside, so our team synced a spare remote and tried that one. When the issue didn’t persist, it told us that the problem was the old handset rather than the garage door opener itself. The customer bought our tester remote.
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* $29 service call - deducted from the service
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